Support

Along with your subscription to COBRA OnQue, you have access to technical support, training and answers to many of your COBRA questions. In addition, compliance related software updates are available to you.
Please note: The best way to get ahold of us it to email us at support@onque.com. Contacting us via email will allow us to provide timely, relevant responses to your inquiries. When contacting us via email, please provide as much detail as possible. We encourage you to provide screenshots (under 1 MB please), error logs, etc., that will help us help you. Please also provide the best contact number as we may need to call you. Due to the volume of support issues we handle, we give first priority to detailed email inquiries. Thank you for understanding.

Contacting Technical Support

Email support: support@onque.com

Current Release:

Version 7.9.1003 | Released: 8/10/2018

JumpStart Training

You can find our current JumpStart training video here.

And answers to many of your questions in our support videos